Shipping And Return Policy

Shipping Policy

Welcome to Loc Statements by Grace! Born from a dream to empower individuals with small locs to accessorize with confidence, we craft high-quality loc jewelry that lets you express yourself—whether boldly, casually, or however you feel. Thank you for being a part of the LSG family.

Shipping Regions:

Loc Statements by Grace ships exclusively within the United States.

Processing Time:

All orders are processed within 3-5 business days. We operate on weekdays and exclude weekends and holidays. In times of high demand, there might be a slight delay, and we'll make sure to communicate any prolonged delays.

Shipping Rates & Delivery Estimates:

Shipping charges will be calculated and displayed at checkout. While we aim to meet these delivery estimates, actual delivery times may vary due to factors beyond our control.

Shipment Confirmation & Order Tracking:

Once your order has shipped, you'll receive a confirmation email with a tracking number. The tracking number will become active within 24 hours of dispatch.

Customs, Duties, and Taxes:

Loc Statements by Grace is not responsible for any customs and taxes applied to your order. All fees imposed post-shipping are the customer's responsibility (tariffs, taxes, etc.).

Damages:

Loc Statements by Grace is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim and keep all packaging materials and damaged goods before doing so.

Return Policy

We want you to love your loc jewelry from Loc Statements by Grace.

Returns:

You have 15 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging. A receipt or proof of purchase is required.

Refunds:

Upon receiving and inspecting your return, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within a certain number of days, subject to your card issuer's policies.

Shipping Returns:

Return shipping costs are your responsibility and are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from it.

Contact Us:

For questions about returns, please reach out to us at http://locstatementsbygrace.com/pages/contact .

Note: Not accepting custom orders at this time. 

Enjoy exploring our collection at Loc Statements by Grace, leave your thoughts on our comment page, and don't forget to follow us on Instagram for the latest!

By placing an order with Loc Statements by Grace, you consent to our Shipping and Return Policy.